Quick response within 4 hours, solution within 12 hours and normal operation of the system within 72 hours.

We have a professional technical advisory team, provide a 24-hour professional service hotline, timely response to users' requests, answer users' various questions and consultation, guide and assist users to solve the problem as quickly as possible.If the telephone service fails to solve the problem, technical engineers will be dispatched to the site to assist the user in troubleshooting the problem.

Customer first, proactive, full participation, ensure service

We respect the written and electronic documents signed or delivered with customers, and specially set up a user management system and document database.Set up the quality supervision department, accept and solve the customer's complaint.

The company will send its engineers and technical workers to complete the installation and debugging of the products on site, and provide on-site training to the relevant personnel of the users and deliver the completion documents.